Why the appliance repair service call charge isn't what you should be asking about when in need of a washer, dryer, refrigerator, dishwasher, oven, or any appliance repair. This is to help the customers of Palmdale and Lancaster, CA in understanding the service call charge.
Understanding The Service Call Charge
Everyday there's at least 2 or 3 people that call me and their only question is: "How much is your Service Call Charge"? They believe whoever has the lowest "Service Call Charge" must be the best appliance repair service company to call. Actually, the "Service Call" price is not what's important. What's important is: How Much Is The Total Appliance Repair Going To Cost You ? The "Service Call" price should cover the technician coming to your home and diagnosing what's wrong with your appliance and giving you an estimate for the repair. If the appliance ends up not being worth repair or if you decide you would rather not repair it for the estimate you were given, then you should only pay "The Service Call" for a written estimate. If you decide to go ahead with the estimate, then there should be NO "Service Call Charge" to you. You should only pay parts & labor for the appliance repair.
Unfortunately, not all companies are understanding the service call charge the same. Some companies charge a "Service Call" and Labor. They don't waive the "Service Call" when you go ahead with the appliance repair. One of the biggest & most well-known companies for appliance repair (I won't say who but rhymes with Beers) charges over $100 for their "Service Call". (pay more & wait longer!) Some companies charge a very low "Service Call". (too low) They know that will get people to call them. You only save if you don't have them fix your appliances. Wait till you see their estimate! I'm not saying that all the companies with the "really low service call" will over-charge you for the appliance repair,...........I just haven't found one yet that doesn't..........
I have been charging the same "Service Call" price since the early 90's. $27.00 for Palmdale, Lancaster, Quartz Hill, Littlerock, Acton & Leona Valley, CA. For the cities further out like Pearblossom, Juniper Hills, Lake Los Angeles, Rosamond, Lake Elizabeth and Green Valley, CA, the "Service Call" charge is $35.00. I only charge the "Service Call" if you decide not to go ahead with the repair. Then I give you a written estimate. If you decide to have the appliance repair done within 30 days, then I deduct the "Service Call" you paid from the estimate and you just pay the difference. If you choose to go ahead with the appliance repair right away(which is what the majority of my customers do) then you just pay parts & labor. No "Service Call Charge"! (labor cost depends on the job but my labor costs are the lowest I've seen anywhere) So what I'm saying is, most of the time: "The Service Call Charge doesn't even matter!" What you really should be asking when you call around is: "If I tell you what kind of appliances I have and what the symtoms are, could you give me some idea of what it might be and what the cost would be if it was"?
I Would Tell You !! I would ask you the brand and model # of the appliance. I'd ask you questions to help me narrow down what it could be. I'd give you possibilities of what it could be and the repair cost if it turned out to be just that. There's no way I can be SURE over the phone but at least you'll have an idea about what the appliance repair is going to cost you....You'd be amazed how many companies here in Palmdale, Lancaster and The Antelope Valley, CA wont do that!! And if you find one that does, don't tell them the price I gave you. See what their price is and compare. Then you'll know which company is honest!
Keep this in mind: If the company you're calling won't give you some idea of what it might be and cost,......if they keep saying: "A technician will have to come out and see your appliances first before we can tell you anything",... then maybe they're not the best choice.
-Bob
B&D Appliance Repair Service
Palmdale, CA 93551, 93550 & 93552
A Couple Of Recent B&D Appliance Repair Service "Customer Reviews"
Very Happy With B&D Appliance Service
"I talked to Bob the other day to set up an appointment to repair a washer. After describing the situation, Bob quoted me a price saying, "if this is the problem, this is the price". The price quoted seemed very reasonable and,
it turns out, was the problem described. Jeff (the son) came this morning to
fix the washer. He is courteous, professional and honest. After a while, my normally stand-offish Peke(my dog) allowed Jeff to give him a belly rub. That
was a good sign. Jeff finished the work promptly and gave me a lot of good information about washers in general. They also have a 90 day guarantee.
Having had several repair people come in over the years, I found the one
that I will call again. Bottomline, I am a very satisfied customer and would
recommend them to anyone in the area".
By Jim M. 1/08/2011
posted on ezlocal.com
"I talked to Bob the other day to set up an appointment to repair a washer. After describing the situation, Bob quoted me a price saying, "if this is the problem, this is the price". The price quoted seemed very reasonable and,
it turns out, was the problem described. Jeff (the son) came this morning to
fix the washer. He is courteous, professional and honest. After a while, my normally stand-offish Peke(my dog) allowed Jeff to give him a belly rub. That
was a good sign. Jeff finished the work promptly and gave me a lot of good information about washers in general. They also have a 90 day guarantee.
Having had several repair people come in over the years, I found the one
that I will call again. Bottomline, I am a very satisfied customer and would
recommend them to anyone in the area".
By Jim M. 1/08/2011
posted on ezlocal.com
Completely Satisfied
"I was completely satisfied and impressed with the service I
received from B&D Appliance to repair my washing machine.
The cost was reasonable and there was no waiting; he actualy
had the parts on hand in his service truck. Knowledgable,
friendly, reliable; I highly recommend!"
By Vincent Scribner Jan. 13th, 2011
posted on DailyNews.com
See More of Our Customer Reviews
"I was completely satisfied and impressed with the service I
received from B&D Appliance to repair my washing machine.
The cost was reasonable and there was no waiting; he actualy
had the parts on hand in his service truck. Knowledgable,
friendly, reliable; I highly recommend!"
By Vincent Scribner Jan. 13th, 2011
posted on DailyNews.com
See More of Our Customer Reviews
B&D Appliance Home More About B&D Appliance Repair B&D Appliance Video Bob's Helpful Appliance Tips
Bob's Handy Dishwasher Tips Free Advice For Do-It-Yourselfers Why Choose B&D Appliance? Contact B&D Appliance
Customer Reviews Links To Other Websites We're Connected To Cities and Zip Codes we Service
Antelope Valley Small Business K&G Handyman Services A.V. Appliance Blog Slamin Graphics & Design
Bob's Handy Dishwasher Tips Free Advice For Do-It-Yourselfers Why Choose B&D Appliance? Contact B&D Appliance
Customer Reviews Links To Other Websites We're Connected To Cities and Zip Codes we Service
Antelope Valley Small Business K&G Handyman Services A.V. Appliance Blog Slamin Graphics & Design